About Us - Information for Families

Taking part in Early Start is entirely voluntary and free.

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Our Commitment

Our commitment is to provide you and your whanau with a good quality service and to ensure that you are provided with information, teaching and support in a culturally appropriate, respectful & safe manner.

We welcome feedback from families

If you are happy with the service and things are going well for you and your family/whanau, we would welcome your feedback.

If you are unhappy or have any complaints about the service, you are invited to contact the general manager or clinical manager to discuss the matter.

Withdrawing from the Service

Should you want to withdraw, the person who referred you and other relevant support people need to be informed so that you can make further arrangements with them.